Request to activate account

Support
1

I am experiencing an issue while trying to activate my account. When I select “Hong Kong” as the company country in the “Request to Activate Account” section and click the “Confirm Hong Kong as Country” button, the process keeps looping without producing any results.

Could you please assist in resolving this issue and help activate my account as soon as possible? Your prompt attention to this matter would be greatly appreciated.

Thank you for your support.

2

Hi @smartersmma . I’m going to scale this case to my team so they can review it. Come back to you soon.

1 Like
3

Hey @smartersmma . My team just found a bug with this, and they’re releasing a fix on next week. So please check again soon and updated me here if it was really resolved for you.